As the spread of the coronavirus (COVID-19) has a larger impact globally, Artificial Intelligence (AI) and Machine Learning (ML) are being used to combat the spread of this deadly disease. Several startup companies were able to predict that a new virus outbreak had started prior to the release of any information by government officials in China. This data analytics search is… Read more about Attacking the Coronavirus outbreak with Artificial Intelligence and Machine Learning
Last February, President Trump signed an executive order creating the American Artificial Intelligence (AI) Initiative. While this new program did not include new funding for AI research, it directed existing funds, programs, and data in support of AI research and commercialization. The plan also directs federal agencies to prioritize AI when allocating their R&D budget. … Read more about New US AI Regulatory Principles
Just like in the past couple of years, ransomware attacks will still be prevalent in 2020, but it is predicted that not only will the attacks become more sophisticated, they will begin deploying 2 stages of extortion. Most ransomware attacks follow a basic pattern; reconnaissance, where the hackers learn about the company, employees, controls and… Read more about Top Predicted Cyber Attacks of 2020 – Part 2
We are currently amid the greatest technology revolution since the industrial age. Technology is moving forward at an incredible rate of speed, and we can only predict how these changes will affect our lives moving forward. What are some of the biggest trends slated for the New Year? AI as a Service, 5G networks, autonomous driving,… Read more about 5 Technology trends for 2020
Now that we are in the new year, it is always a good practice to become aware of what the experts think will be the next big wave of cybercrime and how to combat it. Over the last couple years, Ransomware, Malware and Remote Desktop Protocol (RDP) have become so commonplace that the verbiage is… Read more about Top Predicted Cyber Threats of 2020 – Part 1
The Cybersecurity and Infrastructure Security Agency (CISA) released an alert about the potential for Iran to attack the United States cyber infrastructure considering the current tension. Iran has a history of using cyber terrorism in response to perceived harm; Late 2011-Mid-2013 they targeted the U.S. Financial sector, these attacks prevented customers from accessing their accounts… Read more about Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad
With the holidays right around the corner, have you finalized your action plan to account for a potential increase in tickets while simultaneously dealing with key employees taking extra time off? While many people assume that an IT help desk slows down over the holidays, many times the ticketing level and number of projects stay… Read more about Is your Managed Services Helpdesk Ready for the Holidays?
You have been working all week long on a proposal that is due by the end of the day. Hours of writing, thinking, editing, more writing, reworking and the proposal is finally done. This is for a client that you have spent months chasing, calling, taking to lunch and finally you were giving the opportunity… Read more about Response and Resolution Time