5 Technology trends for 2020

We are currently amid the greatest technology revolution since the industrial age.  Technology is moving forward at an incredible rate of speed, and we can only predict how these changes will affect our lives moving forward. What are some of the biggest trends slated for the New Year? AI as a Service, 5G networks, autonomous driving,… Read more about 5 Technology trends for 2020

Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad

The Cybersecurity and Infrastructure Security Agency (CISA) released an alert about the potential for Iran to attack the United States cyber infrastructure considering the current tension. Iran has a history of using cyber terrorism in response to perceived harm; Late 2011-Mid-2013 they targeted the U.S. Financial sector, these attacks prevented customers from accessing their accounts… Read more about Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad

Is your Managed Services Helpdesk Ready for the Holidays?

With the holidays right around the corner, have you finalized your action plan to account for a potential increase in tickets while simultaneously dealing with key employees taking extra time off? While many people assume that an IT help desk slows down over the holidays, many times the ticketing level and number of projects stay… Read more about Is your Managed Services Helpdesk Ready for the Holidays?