With the holidays right around the corner, have you finalized your action plan to account for a potential increase in tickets while simultaneously dealing with key employees taking extra time off? While many people assume that an IT help desk slows down over the holidays, many times the ticketing level and number of projects stay… Read more about Is your Managed Services Helpdesk Ready for the Holidays?
You have been working all week long on a proposal that is due by the end of the day. Hours of writing, thinking, editing, more writing, reworking and the proposal is finally done. This is for a client that you have spent months chasing, calling, taking to lunch and finally you were giving the opportunity… Read more about Response and Resolution Time
Recently, HubWise Technology, audited our client base looking for commonalities of why they chose us and what drove them away from their past IT services provider. Our founding principle is Do Better and we constantly strive to put this principle into action. Our belief was that if we could quantify the reasons that propelled the… Read more about Why Companies Choose HubWise Technology
If a company, and especially a managed services provider, does not recognize and adhere to the core values that they were built on how can it succeed? HubWise Technology rigidly adheres to the four core values our company was founded on. We know our continued success as a customer focused managed service provider depends on it.… Read more about HubWise Technology’s Core Values
HubWise Technology’s brand promises effect every transaction that are made between our customers and employees. No matter the size of the project, be it the deployment of 1 laptop to a current customer to the on-boarding of a new managed services client, we follow the first three of our brand promises. Plan The first promise is we… Read more about HubWise Technology Brand Promises
Lamborghini has now joined the ranks of providing hybrid gas and battery driven vehicles. The Lamborghini Sian is not the average hybrid vehicle that has been designed for fuel economy and geared towards environmentalist concerns. This is the fastest Lamborghini that has ever been produced and is one of the rarest. Only 63 have been… Read more about Lamborghini Sian Hybrid
After deploying several new HP laptops in the past few months, I have noticed once complaint from almost all users. Many users are reporting that their PC will go to sleep after roughly two minutes of not being in use. I had gone through the normal troubleshooting avenues of checking sleep settings and display timeout settings,… Read more about HP Laptops – Unattended Sleep Timeout
Apple is allowing more repair locations globally. These new repair locations will only handle non-warrantied items, this is still a large step for a company that adamantly opposed the Fair Repair Bill of 2017. Warrantied items will still need to be taken to an actual Apple store location or previously authorized dealer. These new repair locations… Read more about Apple Repair